Reviews for CASTLE FARM BOARDING KENNELS, SHACKERSTONE

5/5 from Donatien
2 years ago
Amazing place! If you’re looking for a kennel where your dog will feel like home , then this is the right place to go to!
5/5 from Barry
3 years ago
Fantastic! Picked our Ollie up from here this morning and he was very well looked after. He was fed with his own food and treats and was able to run and play in the fields. Already booked him in for his next stay. Thank you Caroline and Rachel for taking good care of Ollie. Would highly recommend!
5/5 from Victoria
3 years ago
My 2 border collies were in heaven. Definitely will be using their services again
5/5 from Holly
3 years ago
This was a great kennels for my nervous dog to stay at. Caroline kept in touch with me everyday about how Lottie was and made me feel at ease as it was our dogs first time at kennels. She was walked multiple times a day by Caroline and Rachel. I couldn't recommend these kennels enough!
5/5 from laura
3 years ago
Use this kennels our dog is really looked after he enjoys his stay as he comes home wagging his tail
5/5 from Claire
3 years ago
Our dog loves this place and it’s the only kennels I feel happy to leave him in - the team are lovely and caring and treat each dog as an individual
5/5 from Rachel
4 years ago
Our 4 year old beagle has stayed at Castle farm kennels several times, she absolutely loves it. The staff are really helpful, nothing was too much trouble for them. Ruby is looking forward to her next visit. Thank you for taking such good care of our little girl.
1/5 from Juliet
4 years ago
NEGLIGENT, INCOMPETENT AND A DANGER TO DOGS!!! We left our beloved dogs in their care from 5-11-21 to 8-11-21. We were assured that they would be well cared for and looked after. This was not the case. Milo has epilepsy and is on Strong medication. They gave Rosie his medication in error for 3 days, that’s 6 doses. She would have been severely impaired by this as she is half his size. He would have suffered seizures as a result of a sudden interruption in his medication. The form explained how and when the medication should be given, with a description of milo and his date of birth. The same information is written on the bottle of medication. How can this happen? They have admitted their error but won’t explain how this has happened. Both dogs came home with injuries. Rosie has a huge puncture would on her neck which has become infected with a huge abscess and the vet says it was a bite. She was very spaced out and it has taken 5 days for her to recover. She’s still suffering. Milo has a tear on his lip which had healed but was still scabby and sore to touch. They failed to notice that the medication was being given to the wrong dog. They failed to follow the correct procedures for administering medication. They failed to notice, record and reported the injuries or any incident which may have caused them. They failed to notice the sudden and extreme change in behaviour for either dog or follow any procedures which should be place to deal with such an incident. They are refusing to cooperate and provide us with any answers other than a snivelling apology. Please please don’t send your dogs there. They have been reported.
5/5 from Cassandra
4 years ago
Absolutely lovely staff and great kennels! We use castle farm kennels multiple times a year for our dog Latch and he can not wait to get out the car when we arrive! He's treated like their own. Could not recommend enough!! Thank you to the castle farm team 😊
5/5 from jim
4 years ago
Lovely people who understand your dog's needs and make every effort to make them happy during their stay. Thoroughly recommended.